For the fourth year running AVE Services provided equipment and technical assistant to Hitachi Capital at their employee conference at the De Vere Cotswold Water park. The conference is split up over two days from two different offices so that all the staff can network with each other.
Each year a different department explains what they have been doing to improve, and this year was the customer experience teams chance to talk about everything they had been doing. They demonstrated how recent training and focus groups have helped improve their employees skill set leading to a high customer satisfaction rate. That a training company that helped them change the words they used over the phone and email.
After lunch Debra Searle, now a motivation speaker came to talk to the 300 employees that day, this lady had an incredible story. Debra and her then husband Andrew Veal entered the Ward Evans Atlantic Rowing Challenge, a 3,000-mile double –handed rowing race from Tenerife to Barbados. The challenge includes building your own plywood boat from a flat pack kit. There was significant media interest in the couple’s entry, as they were the only male/female and husband/wife team out of the 36 teams taking part in the 2001–02 race. Not only that, Debra had never rowed before signing up to row across the Atlantic. Media interest intensified when Andrew was forced to retire from the race suffering from uncontrollable anxiety. Debra continued on alone, arriving in Barbados after 111 days at sea.
Get in touch for your employee conference today on:
Telephone: 01635 899551
Email: [email protected]
Or chat to one of the team on the chat box!